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docandchildPadgate Medical Centre

At Padgate Medical Surgery the doctors and nurses and staff take pride in offering the highest standard of patient-centred healthcare.We try to focus on you as a whole person, and help you find ways to improve your health.

We help you manage any chronic illnesses you may have and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups. We are a training practice and you may be asked to see qualified doctors who are nearing the end of their GP training. If you prefer to see one of the more senior doctors , just let us know.

Our nurses manage many of the conditions that previously used to be managed by doctors- asthma, diabetes and COPD to name a few.

The Citizens Advice Bureau provide free appointments one day a week and we also have a hypnotherapist available all day Wednesday( fee payable).

The practice has wheelchair access and toilet facilities for the disabled.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback.

HAVE YOUR SAY TO IMPROVE YOUR CARE 

We would like your feedback on the care or treatment we give you any time you visit your GP or have contact with the practice. 

To do this click on the link on the right hand side of the page head "Friends & Family Test".

There are paper copies of the questionnaire in the surgery waiting room.  Please put in the box after completion.

You can have your say without giving your name and we will use the information to plan improvements to our service.

 

NOTICE TO ALL PATIENTS

CHANGES TO OUR

PRE-BOOKABLE APPOINTMENT SYSTEM

Following comments and feedback from patients at Padgate Medical Centre and Woolston Surgery we are undertaking a review of our appointment systems. Due to an increasing amount of DNA’d appointments over previous months we are reducing the length of time a pre-bookable appointment can be made in advance from 3 months down to 2 weeks in advance. This will be implemented from late January 2017.

We have found that when appointments are pre-booked in advanced for more than 2 weeks these appointments are not being kept resulting in DNA’s. By doing this we hope to achieve less DNA’d appointments and be able to provide more capacity for our patients to access the service of a Clinician.

In November alone there were 116 appointments which patients did not attend.

We would very much appreciate your comments on how you think our system can be improved.

Call Recording 

As of 30th September 2016 Padgate Medical Centre and Woolston Surgery will have a call recording and monitoring service for training and monitoring purposes

 

 
 
(Site updated 04/01/2017)
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